Support for ETA7569 Lumio Smart

Below, you will find helpful tips and guidance for your appliance:

General Requirements Device Pairing Tips, Issues Downloads

 

 

General Requirements

The application is compatible with mobile phones running Android 7.0 and higher or iOS 11.0 and higher. To fully utilize all application features, please refer to the ETA SMART application user manual.

 

WiFi Network Requirements
  • Only 2.4 GHz; the device does not support 5 GHz WiFi networks.
  • Security WPA1 and WPA2 (WPA2 recommended).
  • Device can only be paired with a single WiFi network (SSID) at a time.
  • If unsure about compatibility, contact your network administrator.

    Can the device be used without the application?

    Yes. The app offers a smart remote control option, but the appliance functions fully without it.

     

    Device Pairing

    For initial pairing, refer to the ETA SMART APPLICATION USER GUIDE in the Downloads section. Follow the steps displayed in the ETA SMART app.

    The application provides two pairing methods. We recommend enabling Bluetooth for a smoother setup as it helps locate the device faster.

     

    Basic requirements:
    • 2.4 GHz WiFi with strong signal.
    • Smart device with ETA SMART app installed.
    • Turn on the device, open the app, and follow the instructions to complete pairing.

     

     

      Tips and Troubleshooting

      Tips
      • We recommend using the automatic mode, which uses a sensor to detect the ambient air quality and adjust the fan speed accordingly;
      • Share the device with other ETA SMART accounts, allowing multiple users to control it.
      • For one-off and time-limited cleaning, you can use the timer function;
      • You can conveniently switch the device backlight in the app.

        Issues
        The application is freezing or unresponsive.

        Restart the app, or if needed, restart your device.

         

        The app has slow response times.

        Check the stability of your WiFi connection. If the issue isn’t on our end, it may relate to your WiFi or phone.

         

        The app is unresponsive. How can I fix this?

        Changes to your phone (e.g., new apps, updates) or WiFi settings may cause issues. If unresolved, try reinstalling the app.

         

        If all the procedures and advice above fail and you exclude an error on the side of your phone and Wi-Fi network, please contact us at info@etasince1943.com.

         

        Downloads

        User manuals are available in PDF format for download at www.etasince1943.com in the air purifier section:

        1) User Manual for ETA7569 Lumio SMART
        2) User Guide for the ETA SMART Application